Storage Dulwich Accessibility Statement
Storage Dulwich is committed to making our storage services and information as accessible and usable as possible for everyone, including disabled customers, visitors, and people using assistive technologies. This Accessibility Statement explains the standards we aim to meet, the features we provide to support different access needs, and how you can contact us with any accessibility requests or feedback.
Our Commitment to Accessibility
We are continually working to improve the accessibility of Storage Dulwich, including our website and the information we provide about our storage facilities in the Dulwich area. Our goal is to offer an inclusive experience so that people with a wide range of abilities can research, compare, and arrange storage services without unnecessary barriers.
We aim to follow the Web Content Accessibility Guidelines version 2.1 at level AA. These internationally recognised guidelines explain how to make web content more accessible for people with disabilities and improve the user experience for everyone.
Standards and Guidelines
Our ongoing accessibility work is guided by the following principles:
Perceivable: Information and user interface components should be presented in ways that users can perceive, including those using screen readers or with low vision.
Operable: All functionality should be available from a keyboard and designed to avoid content that might cause seizures or physical reactions.
Understandable: Content should be clear and consistent, helping users navigate our storage information for the Dulwich area with confidence.
Robust: Content should be compatible with current and future assistive technologies.
Screen-Reader Support
The website for Storage Dulwich is designed to be usable with common screen-reader software. We aim to use clear headings, descriptive page titles, meaningful alternative text for images where appropriate, and structured content so that users can move through pages efficiently.
Form fields, such as quote or enquiry forms related to accessible storage services in Dulwich, are intended to be labelled in a way that can be understood by screen readers. We also work to ensure that important information is not conveyed by colour alone.
Keyboard Navigation
We recognise that many people navigate websites using a keyboard only, or with alternative input devices that act like a keyboard. The Storage Dulwich website is designed so that most functions, such as moving through menus, following links, and completing forms, can be accessed without a mouse.
We aim to provide a visible focus indicator so it is clear which element is currently selected, helping users to move logically through pages and storage information step by step. We also try to keep keyboard navigation order consistent across the site.
Text, Layout, and Readability
We aim to use clear, plain language to describe our storage options and services in the Dulwich area. Headings and subheadings are used to organise content logically, and paragraphs are kept as concise as possible to support comprehension.
Where possible, pages are designed to be compatible with text resizing and browser zoom features, so users can increase text size or adjust the page view without losing content or functionality.
Ongoing Improvements
Accessibility is an ongoing process. We regularly review our content and design choices to identify opportunities to improve the experience for people with visual, auditory, motor, cognitive, and other access needs. When we introduce new features relating to Storage Dulwich, we work to ensure that accessibility considerations are included in design and testing.
Requesting Information in Accessible Formats
If you need information about Storage Dulwich in a different format, such as large print, easy read, or a more accessible digital format, you can contact us and explain your requirements. We will discuss reasonable options with you and aim to respond within a reasonable timeframe.
Feedback and Contact for Accessibility Requests
We welcome comments and suggestions that can help us improve accessibility for Storage Dulwich customers and visitors. If you encounter any barriers while using our website, or if any part of our service is difficult to access, please contact us and describe the issue, the page or service you were using, and the assistive technology or browser you rely on, if relevant.
We will review your feedback, work to resolve any issues where possible, and use your comments to guide future improvements to our accessible storage services in the Dulwich area.




